DESCRIPTION:

The Student Technician Apprentice will build technical education and technical work experience to further develop specific technical skills through a defined curriculum of classroom technical training, on-line training courses and on the-job-training.  This is an exciting career opportunity for motivated individuals interested in learning Caterpillar’s Technician trade.

The Student Technician Apprentice position is an entry-level and early-career training position designed to develop skilled Shop Technicians through Boyd’s Technician Career Development Path. The program is set up whereas a student will rotate after 4 weeks of instruction in the Louisville Training Center to a hosting Boyd location. There will be a total of 8 weeks unpaid classroom instruction and 4-week paid internship. The Student Technician Apprentice reports to members of the Training department and their Shop Supervisor/Store Manager.  At the end of the program the learner will graduate to become an Apprentice Technician. Ultimately, the goal of the START Program is to reach Shop Technician I or Field Technician status, by following our Career Development Paths

Compensation: up to $24.00 per hour. 

REQUIREMENTS:

1. High school diploma or equivalent required
2. Possess and maintain a current, valid state driver’s license
3. Must be able to pass drug screen and background check
4. Willingness to learn and be trained
5. Excellent interpersonal skills, and written and verbal communication skills
6. Able to communicate with team members and customers
7. Good working knowledge of computers, spreadsheets, word processing programs
8. Highly self-directed
9. Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work
10. Attend and participate in all meetings, trainings, and activities as required
11. Must be honest, reliable, and dependable, and display a positive attitude
12. Assist work team to meet the objectives of the department and the Company
13. Ability to work independently or in a team environment with rapidly changing priorities and demands
14. Know and follow all Company and customer safety rules, including maintaining a safe, clean and orderly work area, fully participating in Company accident prevention and safety improvement activities
15. Safety glasses, steel-toe boots, safety vests, etc., when appropriate or required per shop, customer or site location

ESSENTIAL FUNCTIONS:

1. Learn to read and interpret technical instruction, service and safety manuals, company policies and procedures
2. Work with mechanical, hydraulic, and electric/electronic schematics and wiring diagrams and demonstrate proficiency in the use of test equipment
3. Responsible for high-quality academic standings and maintaining a high-quality of morals
4. Review and send reports in a timely manner, ensuring maximum value for work performed
5. Respond to all customer requests in a professional and courteous, timely and responsive manner
6. Keep manager continually informed to assist in answering customer questions and problems when necessary
7. Performs various mechanical functions, under supervision, to make repairs or rebuild components using appropriate tooling
8. Operates material handling equipment as required
9. Reads and comprehends technical data/service manuals and writes legibly
10. Learn to use all test equipment and procedures to correctly and safely make repairs
11. Keep work area clean and orderly while following all work safety rules and procedures
12. Project a positive company image by interacting with fellow employees, customers, and management in a cooperative, supportive and courteous manner; display an attitude of professionalism; comply with company dress code
13. Ensure accuracy of work orders by charging parts and labor to proper work order segment
14. Ability to lift a maximum of 70 pounds occasionally, or utilize assistance for lifting parts and equipment components
15. Obtain a set of basic mechanic hand tools, including drives, sockets, and wrenches* (Company options/resources available)
    1. *Graduates of the program have the potential to own an Apprentice Toolbox after meeting required employment timelines and performance standards that will include basic mechanic hand tools, drives, sockets, and wrenches.
16. Maintain a high degree of discretion in handling confidential/sensitive information and exercise initiative in all assigned areas, high integrity and accountability standards
17. Supports the organization’s mission, vision and values by exhibiting the following behaviors: Safety, Enthusiasm, Respect, Velocity, Integrity, Commitment, and Excellence
18. Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks
19. Demonstrate professionalism, integrity adaptability, and a strong customer service focus
20. Demonstrates a sense of urgency and self-initiative and the personal drive to be successful
21. Recommend to manager ideas to improve the departments operating procedures or business practices and participate in and support continuous improvement of all related activities and processes
22. Project a positive image by interacting with fellow employees, customers, and management in a cooperative, supportive, and courteous manner; display a professional attitude; comply with company dress code
23. Create and maintain good communications (verbally and in writing) and relationships with other company departments, branches, employees, outside vendors, and customers by addressing and resolving concerns quickly
24. Follow all work, safety rules, and procedures
25. Perform other duties as necessary and assigned