Boyd CAT has been able to thrive for over 150 years of combined history because of our people. Our focus is to hire the most qualified applicants, provide them with the tools and training they need to succeed, and support them throughout their careers.
Manager Store
Location: Truck Center Louisville
Address: Louisville, KY
Requisition ID: 2024-5390
Posting Date: 09/05/2024
DESCRIPTION:
Directs and oversees all operations of a store location including, but not limited to the following: equipment and product support activities, fleet maintenance and repairs, assists in directing district sales representatives to achieve sales, market share, and profit objectives, directs product support operations to achieve maximum customer satisfaction levels, lowest cost of operation, maximum warranty reimbursement, and parts and profit objectives.
REQUIREMENTS:
Management/Supervisor experience required
Bachelor’s Degree or equivalent industry experience
Willingness to learn, be trained, and coach
Excellent interpersonal skills, and written and verbal communication skills
Able to communicate with team members and customers
Good working knowledge of computers, spreadsheets, word processing programs
Ability to work independently or in a team environment with rapidly changing priorities and demands
ESSENTIAL FUNCTIONS:
Travels to stores, branches, and other locations as required to perform assigned duties
Maintain a valid motor vehicles operators’ license
Develop and present information to management, employees, and customers to inform, persuade, or promotestore and other building construction product programs, processes, and cost management
Provide direction and leadership to ensure quality, cost effective, timely support of store operations, while attaining profit objectives
Assist and participate with Sales Representatives in overall sales and marketing activities of the store and involve all personnel on creating sales opportunities and increased market share
Develop and execute marketing, sales, and financial plans
Provide input for inventory to achieve profit objectives while maintaining best stocking levels & availability of parts
Manage maintenance of facility, machinery, tools, & vehicles to maintain an efficient & clean operation
Develop product support opportunity in the local market within the capabilities of the staff and direct product support "work in process" to achieve proper and prompt repairs
Supervise all Parts and Service activities in support of the successful merchandising of all products and services offered, including Earthmoving, Power Systems, Rental Services and AG
Hire, train, and supervise staff
Work with employees to set aggressive professional and achievable goals to enhance the employees performance
Use coaching techniques to recognize employees accomplishments & strengths and to improve any other areas
Evaluate employee performance on a regular basis and prepare the related Position Descriptions, Performance Appraisals, and salary administration
Project a positive image by interacting with fellow employees, management, customers, and the community in a cooperative, supportive, and courteous manner; display a professional attitude; comply with company dress code
